Bowron, Christopher RossWeber, Joseph E.2021-08-172021-08-172019-09Bowron, C. R., & Weber, J. E. (2019). The evolving reference desk: A case study. Journal of Academic Librarianship, 45(5), N.PAG. https://doi.org/10.1016/j.acalib.2019.1020570099-1333https://doi.org/10.1016/j.acalib.2019.102057http://hdl.handle.net/20.500.11989/9892This article discusses the changes made to the Woodward Library research assistance desk (RAD), and how it has impacted the usage of the service provided.en-USReferenceArticle